Associate Account Manager

📋 Description

• Develop and maintain relationships with key client stakeholders.
• Serve as the main contact for existing accounts; provide exceptional service.
• Collaborate with Implementation, Sales, Marketing, Revenue Cycle, and Product teams.
• Provide actionable insights to leadership to drive client success.
• Lead cross-functional coordination and ensure alignment on client needs.
• Support onboarding, adoption, and ongoing account management.

🎯 Requirements

• 1+ years of experience in account management, client success, or sales, with focus on Payor accounts.
• Experience in B2B2C mental health-related industries preferred.
• Excellent communication and interpersonal skills with senior-level executives.
• Strong project management and organizational skills; ability to manage multiple accounts.
• Experience with CRM software (Salesforce, HubSpot, etc.) and data-driven decision-making.
• Results-oriented with a passion for delivering value and driving growth.

🎁 Benefits

• Comprehensive Medical, Dental and Vision coverage
• Pre-tax benefits: HSA/FSA
• 401k Retirement Savings Program with matching up to 4%
• Voluntary benefits including disability and life insurance
• Monthly Wellness Stipend for self-care
• Flexible PTO and Remote First Environment