Associate Account Manager

📋 Description

• Handle escalations for partner shops using Slice platform.
• Drive retention and success of partner restaurants.
• Build strong, customer-first relationships with clients.
• Collaborate with team to deliver solutions for shops.
• Support onboarding and ongoing success of retail partners.

🎯 Requirements

• 1-2 years in customer-facing roles or account management.
• Manage high-risk accounts with focus on saves and growth.
• Portfolio of low-volume, high-potential accounts.
• Strong interpersonal, communication, and negotiation skills.
• Proficiency in Salesforce, Slack, Excel, and similar tools.
• Fluency in English; multiple languages a plus.

🎁 Benefits

• Ping pong, pizza Fridays, and summer parties.
• Coaching from account management leads and trainers.
• Wellbeing program.