Associate AI Conversation Designer (German)

📋 Description

• Design and optimize chatbot flows to convert, engage, and support customers across e-commerce and
• Write clear, compelling conversation copy that aligns with brand tone and business objectives
• Analyze customer transcripts and chatbot performance to identify gaps and propose improvements
• Apply NLP/LLM tools and prompt engineering to enhance response quality and scalability
• Partner with international teams to localize and align bots with regional goals and personas
• Collaborate with analytics to evaluate performance metrics and measure impact

🎯 Requirements

• Native-level fluency in German
• Bachelor's degree or equivalent experience in Linguistics, Cognitive Science, Human-Computer
• 0–2 years of experience designing and launching chatbot or conversational AI solutions in
• Experience working with or exposure to LLMs and prompt engineering
• Introductory knowledge of Python or another scripting language applied to conversational systems or
• Excellent written and verbal communication skills

🎁 Benefits

• Coursework, projects, or internships involving AI, chatbots, UX writing, customer experience, or
• Experience using tools such as Figma, Excel, PowerBI, Asana, LucidChart, or similar platforms
• Experience working on team-based projects with multiple stakeholders
• Interest in global markets, localization, or multilingual experiences