Associate AI Engineer

📋 Description

• Improve AI-powered chat and voice services supporting customer-service and lending workflows
• Build and maintain agent workflows, API-integrated tools, guardrails, retrieval rules, and
• Review workflows for logic errors, unsafe behavior, routing conflicts, and unnecessary model context
• Establish disciplined development, staging, testing, review, and production-release practices
• Partner with domain experts who own customer experience, policies, and lending operations
• Translate business knowledge into reliable system behavior without becoming the sole owner of that

🎯 Requirements

• Strong programming fundamentals and practical Python experience
• Working knowledge of SQL and structured data analysis
• Ability to break ambiguous problems into testable components
• Comfort reading unfamiliar code and tracing system behavior
• Strong written communication and attention to detail
• Interest in AI behavior, analytics, backend systems, and product workflows

🎁 Benefits

• Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees
• Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
• Employer-paid life and disability insurance
• 11 observed holidays and PTO plan
• Up to 12 weeks of paid family leave
• Continuing education reimbursement