Assist with transition of a major client into BAU Service Operation
Ensure end to end services provided to our Customer are functioning and meet contracted service
Develop, under supervision from the Senior CSM, customer and third party relationships at all
Assist with the production monthly reports for example but not limited to the Service Performance
Be involved in set up of the service, assisting with the production of deliverable documents
Assist the Senior CSM with working across the organisation to document, monitor, measure and

🎯 Requirements

Excellent English vocabulary - speaking and writing skills
Experience of bespoke software applications
Experience of working within a structured process driven environment
ITIL V3 Foundation certification (minimum)
Experience in Microsoft Power BI
Advanced Microsoft Office skills

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