Associate, Client Service & Operations

📋 Description

• Coordinate and execute client onboarding activities to ensure clients can begin conducting
• Communicate clearly and proactively with clients throughout the onboarding process, providing
• Collect, verify, organize, and maintain client documentation to ensure completeness, accuracy, and
• Coordinate with internal teams and external stakeholders to gather required information, resolve
• Ensure compliance with applicable laws, regulations, internal policies, documented procedures, and
• Record client requests, track issues, and maintain accurate documentation within designated

🎯 Requirements

• Approximately 4–6 years of relevant professional experience, supported by a post-secondary degree
• Strong technical proficiency acquired through formal education or practical professional experience.
• Excellent written and verbal communication skills, with the ability to convey information clearly
• Proven collaboration and teamwork abilities, with experience building effective relationships
• Strong analytical and problem-solving skills, including the ability to investigate issues, identify
• Demonstrated ability to influence stakeholders, coordinate activities, and support decisions that

🎁 Benefits

• Competitive annual salary: CAD $50,000–$100,000, depending on location, experience, education
• Performance-based compensation: Potential eligibility for performance bonuses, discretionary
• Health and wellness coverage: Access to health insurance and other eligible employee protection
• Life and accident insurance: Coverage options to support financial protection and peace of mind.
• Retirement savings plans: Access to retirement savings programs to support long-term financial
• Tuition reimbursement: Opportunities for financial support toward eligible education and