Associate Customer Success Manager

Added
9 days ago
Type
Full time
Salary
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πŸ“‹ Description

  • Drive customer adoption and engagement
  • Promote DAM best practices
  • Execute scaled customer engagement initiatives
  • Support customer retention & lead renewal
  • Identify growth opportunities
  • Enable customer success through digital tools

🎯 Requirements

  • Fluent in English; French, German, or Dutch is a plus but not required.
  • 1–3 years of experience in a customer-facing role, ideally in Customer Support, Customer Success
  • Strong written and verbal English communication skills, with the ability to engage customers
  • A customer-centric mindset, with a focus on driving customer satisfaction, product adoption
  • A commercial mindset, with the ability to recognize customer needs, identify expansion
  • An affinity for technology and the ability to learn new products, tools, and systems quickly.

🎁 Benefits

  • Challenging and inspiring work environment
  • Learning and Development budget
  • Commuting budget
  • Mental Health and Well-being Support
  • Bynder Love "stipend"
  • Unlimited vacation policy
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