Associate Customer Success Manager for GSA

📋 Description

• Partner with CS Managers and GSA Leads to deliver strategic and operational excellence for
• Support onboarding, training sessions, and quarterly business reviews to drive platform adoption
• Act as a trusted partner by understanding customer goals, identifying opportunities for growth, and
• Oversee end-to-end campaign setup, optimization, and performance tracking across platforms such as
• Conduct campaign analysis and provide actionable insights and recommendations to customers and
• Build and maintain performance dashboards and reporting frameworks, ensuring data accuracy and

🎯 Requirements

• Have 1–3 years of experience in digital advertising, media operations, customer success, or
• Have proven ability to execute, optimize, and analyze paid media campaigns across social (Meta
• Have strong analytical, problem-solving, and presentation skills, with proficiency in Excel
• Have excellent communication and organizational skills, with the ability to manage multiple
• Have a growth mindset - curious, proactive, and eager to deepen your expertise across multiple
• Are able to work mid-shift hours to support our EMEA based global accounts.