Associate Director of Social Commerce

📋 Description

• Directly manage, mentor, and scale a team of TikTok Shop Account Managers
• Maintain high-level strategic oversight and direct relationship ownership for a curated portfolio
• Drive GMV growth and high-impact account strategies, establishing scalable frameworks for live
• Act as a senior escalation point for client partners and present business reviews and growth
• Partner with Product, Engineering, Creator Operations, and Marketplace teams to refine Pattern
• Serve as an internal subject matter expert on TikTok Shop features, algorithm shifts, and emerging

🎯 Requirements

• 6+ years of total experience in e-commerce, marketplace management, or digital agency environments
• At least 1-2+ years in a direct team management or supervisory role
• Proven track record of managing and scaling brand growth on TikTok Shop
• Deep knowledge of TikTok affiliate ecosystems, creator alignment, and shop operations
• Strong leadership capability with a passion for coaching and building scalable processes
• Advanced analytical mindset to turn complex marketplace metrics into actionable strategies

🎁 Benefits

• 28 days Holiday (increasing to 32 with each year of service)
• Competitive salary
• RSUs (Restricted Stock Units)
• Hybrid working (3 days a week in the office)
• Private Medical Insurance + gym discounts
• Free breakfast and snacks in the office