Associate Global Study Manager

📋 Description

• Route incoming correspondence to the appropriate team member for action
• Audit study documentation and shared files for accuracy and adherence to internal procedures
• Prepare recurring internal and customer-facing reports
• Assist in the maintenance of internally stored data
• Create and maintain study playbooks that internal stakeholders use to stay aligned on study details, requirements, and expectations
• Monitor and help resolve customer- and site-submitted requests for exceptions to standard study terms, escalating to the Global Study Manager as needed

🎯 Requirements

• Bachelor's degree preferred; equivalent experience considered
• 1–3 years post-graduate experience in internships or entry-level study coordination
• Proficiency with common business and reporting software; ability to quickly learn internal systems
• Strong written and oral communication skills with good judgment to escalate issues
• High attention to detail and strong organizational skills; able to manage multiple tasks
• Comfortable operating across Microsoft 365 and emerging AI-assisted technologies