Associate, Granite

📋 Description

• Interact with lenders, contractors, and inspectors by email to gather documents.
• Collaborate with onshore stakeholders via email and phone.
• Schedule and expedite site inspections with inspectors across the United States.
• Organize and prioritize work to meet deadlines and communicate effectively.
• Obtain pending documents and update the system with lender and inspector information.
• Communicate with clients via email and provide status updates.
• Follow schedule adherence.
• Aim for a quality score of 98.5% or above.

🎯 Requirements

• Bachelor’s Degree or equivalent
• Excellent written communication skills (grammar and punctuation)
• Ability to respond to client emails with proper business etiquette
• Fluent English with neutral accent
• Good analytical and cognitive skills
• Attention to detail
• Minimum 30 wpm speed with the ability to talk over the phone

🎁 Benefits

• Medical insurance for employees and family
• Personal Accident Benefit and Life Insurance
• Wellness programs: doctor support, psychologists, counselors
• 10 paid holidays and 26 paid days off per year
• Lots of employee engagement activities
• Inclusive culture and supportive environment