Associate, Knowledge Management

📋 Description

• Manage daily SharePoint admin: sites, permissions, security, issues.
• Assist on projects: wrap-ups, data retention, routing, training.
• Enforce taxonomy: tagging and uploading docs to knowledge base.
• Test, customize, upgrade apps to improve end-user experience.
• Identify AI/workflow opportunities to optimize KM systems.
• Answer staff questions and support knowledge processes/tools.

🎯 Requirements

• Bachelor's degree required; Master's in Library & Information Sciences preferred.
• 1-3 years KM experience with document management and curation.
• SharePoint Online admin and Office 365 apps (Office/OneDrive/Power Automate/Teams).
• AI apps proficiency (Copilot, ChatGPT, Claude).
• Excellent oral and written communication.
• Ability to work independently, meet deadlines, and handle ambiguity.

🎁 Benefits

• Medical, dental, and vision coverage
• HSA and FSA options
• Disability and life insurance
• 401(k) match
• Paid time off
• Wellness stipend