Anaplan

1,001-5,000 employees
89 jobs posted

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Associate Level 3 Support Analyst

Customer Support

Added

18 days ago

Location

🇺🇸 Minneapolis

Type

Full time

Salary

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Related skills

communication data analytics customer support excel

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📋 Description

Investigating complex issues raised by users
Communicating issue progress to technical and non-technical users
Applying problem-solving and creativity to derive solutions
Guiding users through sophisticated solutions
Detailing investigations of new issues
Prioritising customer cases within your queue

🎯 Requirements

Graduate or early-career analyst with data analytics tools / Excel
Degree in Mathematics, Physics, Electronic Engineering, or Computer Science
Quick learner with desire to understand sophisticated systems
Genuine passion for problem-solving and persistence
Analytical skills with a methodical approach
Good communication skills to convey technical info clearly

🎁 Benefits

DEIB commitment and inclusive culture
Learn the Anaplan product from a technical perspective
Collaborate with Engineering, Product, Operations, and Support
Opportunity to work with Fortune 50 customers

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