Join our global Level 3 Support team.
Resolve complex technical issues from support tickets.
Collaborate with Engineering, Product, Ops, and Customer Success to troubleshoot.
Lead release reviews and onboard new features to global support teams.
Document investigations and share knowledge within the team.
Provide 24/7 on-call emergency support for critical customer issues.

🎯 Requirements

1 year experience in data analysis, development, or QA.
Data analysis with Excel, Anaplan, or similar tools.
Degree in Math, Physics, E&E, CS, or related field.
Fluent English; strong communication.
Curious, quick learner with a systems mindset.
Grafana monitoring experience preferred.

🎁 Benefits

DEIB commitment to inclusion and belonging.
Supportive, global team culture.
Accommodation provided for applicants with disabilities.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot