Associate Manager

📋 Description

• Act as primary contact between operations and client services to drive design, delivery, and
• Ensure high-quality, timely client deliverables and operational excellence.
• Lead cross-functional collaboration to manage projects and commitments.
• Communicate risks, delays, and solutions to stakeholders.
• Drive quality initiatives (Root Cause Analysis, Operational Excellence) and pursue automation
• Lead and develop a team of analysts/specialists, allocate resources, and monitor performance.

🎯 Requirements

• Bachelor’s/Master’s degree; 4–5+ years in operations with leadership experience.
• Strong communication and stakeholder management skills.
• Analytical mindset with problem-solving ability.
• Exposure to process improvement methodologies and project management.
• Technical familiarity with Power BI and automation platforms.
• Fluency in English; additional languages are a plus.

🎁 Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)