Associate Manager, Installation & Go Live

Added
40 minutes ago
Type
Full time
Salary
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Related skills

project management leadership client coordination software configuration hardware setup
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πŸ“‹ Description

  • Lead and coach a small installation team.
  • Monitor workloads; prioritize for on-time delivery.
  • Oversee daily operations; meet team objectives.
  • Primary escalation point for technical issues.
  • Coordinate installations, site surveys, and training.
  • Travel periodically for onsite training.

🎯 Requirements

  • 5 years in customer success or related roles.
  • 1 year leading and developing teams.
  • Fintech or SaaS experience preferred.
  • Bachelor's degree in IT, Networking, or related field.
  • Certifications (CompTIA A+/Network+ or POS) may substitute.
  • Fluent in English; additional languages preferred.

🎁 Benefits

  • Medical, dental, vision nationwide plans.
  • HSA with employer match.
  • Company-paid life insurance and disability.
  • 401(k) with employer match.
  • RSUs and pre-tax commuter benefits.
  • Paid parental leave and paid vacation.
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