(Associate) Manager, Quality, New Verticals

📋 Description

• Act as the point of contact and build feedback loops between merchant-facing teams, product and
• Drive product rollouts across markets, informing and training Account Managers and ensuring
• Analyse how things work in practice across regions, spotting and grouping similar issues and
• Lead global and cross-regional initiatives such as occasions and best practices, working with
• Collaborate with specialists across countries, running initiatives together
• Use data and AI tools to analyse, automate and prototype solutions yourself, rather than waiting on

🎯 Requirements

• Confident working with data. You can pull, analyse and draw conclusions on your own
• Comfortable using AI tools and prompting to automate work and speed up analysis, while knowing
• Strong communication skills, with the ability to work with stakeholders from different markets and
• Solid project management skills and a track record of taking initiatives from idea to delivery
• A generalist mindset: you're curious, pick things up quickly and are happy to dig into the details
• A strong sense of ownership and a drive to go beyond what's expected

🎁 Benefits

• Global visibility: work on initiatives that impact many markets and collaborate directly with
• A real opportunity to make an impact and shape how we work with merchants worldwide
• A clear growth path. Many people in this role move on to take regional ownership or product