Associate Principal, Partner Success (Care Partnerships)

📋 Description

• Own the happiness of care partners.
• Lead executive steering committees as Headway's face.
• Build relationships with care partners' teams and leaders.
• Leverage data to generate insights and growth opportunities.
• Collaborate with Strategy/Product/Operations to inform decisions.
• Drive high-impact outcomes at scale in a mission-driven company.

🎯 Requirements

• 7+ years in healthcare, in CS or strategic roles.
• Deep exposure to health systems/provider models and economics.
• Strong relationship builder across all levels of an organization.
• Thrive in ambiguity; shape strategy and outcomes.
• Operationally excellent; manage multiple high-impact customers.
• Motivated by expanding access to mental healthcare.

🎁 Benefits

• Equity compensation and ownership opportunities.
• Medical, Dental, Vision plans with HSA/FSA.
• 401K plan with Work-from-Home stipend.
• Therapy reimbursement.
• 16-week parental leave and Carrot Fertility reimbursement.
• Flexible PTO and Employee Assistance Program (EAP).