Associate Renewals Manager

📋 Description

• Maximize customer retention rates through effective sales techniques over the phone, video and
• Execute the renewal process to ensure ARR is retained or expanded
• Evaluate license usage and complete the true-up requirements
• Understand and align customer business needs and goals to generate renewal quotes
• Provide renewals administration support to Renewals Managers and Account Executives
• Ensure that renewals are closed on a timely basis

🎯 Requirements

• Related sales or related customer experience (examples SDR, BDR, sales ops, deal desk, customer
• Demonstrated progressive experience with B2B software sales
• Experience with subscription GTM approaches for customer success management and renewals
• Effective communicator, strong interpersonal and collaboration skills
• Writing Engagement Manager with strong negotiation, presentation and closing skills
• Preferred experience with technical products. Experience with DevOps, software development

🎁 Benefits

• Benefits to support health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave