Consultant delivers customer experience via calls, email, chat or social media to resolve issues
Achieve monthly goals of customer satisfaction and productivity
Resolve requests via email, chat or Social
Meet contact center statistics and SLAs
Adhere to NDA and data security policies
Attend coaching and implement feedback to improve performance

🎯 Requirements

Eligibility: Any full-time UG/PG Graduate (Arts/Science/Commerce/Engineering/Pharma/MBA/MCA) - 2025
Excellent verbal and written English
Good analytical and typing skills
Willingness to work night shifts
Must reside within 25 Km of the office

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