Associate System Application Administrator

📋 Description

• Work closely with other System Application administrators and IT professionals to help support
• Manage the day-to-day administration of assigned business applications, including user management
• Exhibit great customer service and problem-solving skills to troubleshoot support tickets quickly
• Develop and maintain positive working relationships with software providers and third-party vendors.
• Serve as a technical lead for AI-related initiatives by supporting rollout planning, hands-on
• Partner with other System Application Administrators and IT professionals to assist with and

🎯 Requirements

• Associate’s Degree in a relevant Information Technology (IT) field or 2 years of related job
• Basic experience in written and oral communication with various levels of stakeholders.
• Basic understanding of system administration and SaaS application support.
• Effective at working with a mix of in-person, remote, and offshore team members.
• Basic experience with troubleshooting, maintaining, and supporting applications.
• Experience using AI platforms such as Claude, Gemini, ChatGPT, or Anthology.