ChargePoint

1001-5000
20 jobs posted

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Associate Technical Support Engineer (Only B.A/B.Com/BBA/BMS graduates)

Added

5 days ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

Related skills

crm technical troubleshooting ticketing systems escalations customer case management

📋 Description

Resolve escalated customer issues for home charging solutions.
Support frontline agents and participate in floor operations.
Manage MTTC, schedule adherence, and escalation control.

🎯 Requirements

BA or Bcom or BBA graduate only
Strong customer empathy and problem-solving mindset
Excellent verbal and written communication skills
Ability to manage multiple cases and prioritize
Experience handling escalations and cross-functional work
Familiarity with CRM tools and support ticketing systems
Logical troubleshooting and technical aptitude
Flexibility to support floor operations and dynamic workloads
Open for Night shifts

🎁 Benefits

Inclusive and diverse team
Equal opportunity employer
Reasonable accommodations available
Direct applicants only; recruiters not to contact

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