Added
1 hour ago
Type
Full time
Salary
Salary not provided

Related skills

datadog linux mongodb prometheus tcp/ip
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๐Ÿ“‹ Description

  • Solve complex MongoDB challenges for top customers (architecture, performance)
  • Be the expert on MongoDB best practices at scale
  • Advocate for customer needs with product and engineering teams
  • Contribute to internal tools for performance and diagnostics

๐ŸŽฏ Requirements

  • 3-5 years of relevant customer service experience (technical or non-technical)
  • Excellent written and verbal communication
  • Good knowledge of Linux (preferred)
  • Understanding of DNS, TCP/IP, TLS/SSL
  • Fundamental computing concepts
  • Rapid learner with ability to pick up new technical skills; strong teamwork

๐ŸŽ Benefits

  • Disability accommodations in application/interview process
  • Employee affinity groups
  • Fertility assistance
  • Parental leave policy
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