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10 days ago
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Related skills

javascript bash python typescript graphql

📋 Description

  • Build onboarding/offboarding automation with auditable processes.
  • Develop Slack IT support bot logic to trigger automations.
  • Implement auto-resolve vs escalate decision logic.
  • Add full audit logging for automated resolutions.
  • Identify high-volume patterns with Service Desk Lead for automation.
  • Create governance automations to maintain compliance.

🎯 Requirements

  • Bachelor's degree in CS/Engineering + 3+ years experience, or advanced degree + 2+ years.
  • Proficiency in Python and/or JavaScript/TypeScript for automation.
  • Experience with Bash/shell scripting for systems automation.
  • Experience with event-driven architectures (webhooks or queues).
  • Experience building LLM-driven automations.
  • Experience designing/consuming REST and GraphQL APIs (Okta/Slack/Google Workspace/Jira).

🎁 Benefits

  • Hybrid work environment with in-office at least 3 days per week.
  • Annual bonus, equity, and comprehensive benefits.
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