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10 days ago
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slack javascript bash python typescript
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📋 Description

  • Build onboarding/offboarding automation for employees/contractors
  • Slack IT support bot logic to auto-resolve issues in-thread
  • Auto-resolve vs escalate decision logic with Service Desk guidance
  • Full audit logging for automated resolutions
  • Identify high-volume ticket patterns and translate to automation
  • IAM integrations for access reviews and provisioning to non-SCIM apps

🎯 Requirements

  • Bachelor's degree in CS/Engineering with 3+ years experience, or advanced degree with 2+ years
  • Proficiency in Python and/or JavaScript/TypeScript for automation
  • Experience with Bash/shell scripting
  • Experience with event-driven architectures (webhooks or queues)
  • REST and GraphQL APIs across platforms (Okta, Slack, Jira)
  • OAuth2.0/OIDC and API authentication patterns
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