Automotive Parts Technical Support Representative

Added
11 days ago
Type
Full time
Salary
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sales remote work engineering vehicle maintenance rma
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📋 Description

  • Maintain up-to-date knowledge of automotive products, parts, and support procedures
  • Assist customers with sales questions and product installation needs
  • Act as technical expert for customers and sales teams
  • Provide detailed technical information on equipment and parts
  • Diagnose and resolve installation questions with vehicle knowledge
  • Collaborate with Sales and Engineering to relay feedback

🎯 Requirements

  • High school diploma or equivalent required
  • Professional hands-on vehicle maintenance experience
  • Strong understanding of automotive systems and maintenance
  • ASE Automotive Certification or equivalent preferred
  • About 2 years of customer-facing service experience preferred
  • Ability to explain technical automotive information clearly

🎁 Benefits

  • Annual salary: $62,500
  • Full-time, fully remote position
  • 8-hour daytime schedule, Mon-Fri
  • PTO: 80 hours per year
  • Medical, dental, vision insurance
  • 401(k) with 4% company match after 90 days
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