Automotive Service Advisor

📋 Description

• Serve as the primary point of contact for customers.
• Greet customers professionally and gather vehicle concerns.
• Clearly explain recommended repairs, maintenance, and service options.
• Provide timely updates throughout the repair process.
• Resolve customer concerns and escalate issues when necessary.
• Build long-term customer relationships and retention.

🎯 Requirements

• Professionalism and customer focus
• Strong communication and sales skills
• Attention to detail and organizational discipline
• Positive teamwork and collaboration
• Accountability for customer satisfaction and sales performance
• Commitment to operational excellence and established company standards

🎁 Benefits

• Additional incentives on top of hourly pay
• Monthly incentives PLUS commissions percentage