AVP, Solution Consulting CRM EMEA at ServiceNow

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Carry direct accountability for EMEA CRM NNACV targets and mobilize the Solution Consulting
Translate the number into clear team-level and individual pre-sales motions; forecast technical win
Partner with CRM sales leadership to prioritize the opportunities, use cases, and industries where
Lead and grow the next generation of pre-sales talent, evolving the Solution Consultant role toward
Participate in and accelerate the transition from a demo-centric to a POV-centric pre-sales GTM
Recruit, develop, and retain elite technical talent, and build a bench of first- and second-line

Extensive experience leading pre-sales, solution consulting, or technical sales organizations at
10+ years in leadership role in Solution Consulting domain
A consistent record of owning and delivering against ACV / NNACV or equivalent revenue-tied targets
Experience leading distributed, multi-country teams across the EMEA region and operating
Deep understanding of the CRM market and the disruption that AI and agentic automation are bringing
Fluency with AI and automation tools and a demonstrated bias toward using them to scale teams and

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