Incident management: triage issues, root cause analysis, lead war rooms, maintain SLOs
Deployment operations: deploy apps with Kubernetes, Helm, service mesh; pre/post validations
Observability & monitoring: end-to-end metrics with Datadog/Splunk; alerting
Security & compliance: Harden AWS AMIs, minimize CVEs, rotate credentials
Support & escalation: on-call rotations, L2/L3 support, update incident status

🎯 Requirements

Cloud & container expertise: 3+ yrs AWS, Kubernetes, Helm, service mesh
Monitoring & observability: Datadog, Splunk, CloudWatch, Grafana
Incident management: ITIL/ITSM, on-call, RCA, production troubleshooting
Security & compliance: AWS security best practices, secret rotation
CI/CD & deployment: Jenkins, GitHub Actions, GitLab CI; blue/green
Networking & troubleshooting: TCP/IP, DNS, load balancers, VPC networking

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