Own end-to-end debugging across hardware, firmware, and software.
Debug complex device issues using hardware behavior, firmware logs, and service signals.
Triage root causes: hardware vs firmware vs software.
Reproduce and validate issues in lab and field-like setups.
Support and validate firmware releases; watch for regressions.
Lead incident response and drive long-term fixes.

🎯 Requirements

2-3+ years in Backline / Tier 3 / Escalation Support.
System-level debugging across hardware, firmware, and software.
Experience reading device logs, serial output, and telemetry.
Familiar with CAN/J1939, OBD-II, sensors, and cameras.
Embedded concepts: power/boot, OTA updates.
Strong communication and cross-functional collaboration.

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