BDC Representative (Legal Sales) - Client Intake Specialist

Added
1 hour ago
Type
Full time
Salary
Salary not provided

Related skills

customer service bilingual spanish english spreadsheets

📋 Description

  • Screen calls before scheduling an attorney-client consultation
  • Persistently monitor all potential new client inquiries (email, internet, phone and referrals)
  • Immediately contact every potential client and establish relationship with client
  • Update logs and reporting systems to reflect status of all potential new clients
  • Conduct potential new client interviews with genuine empathy and compassion
  • Schedule appointments for potential clients

🎯 Requirements

  • Bilingual English/Spanish with full proficiency.
  • Minimum 3 years of sales experience; customer service a major plus.
  • Strong background with performance-based metrics.
  • Case Management software experience is a major plus.
  • Resourceful and detail-oriented with problem-solving.
  • Must be able to work weekends.

🎁 Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan.
  • Catered lunches, complimentary parking, paid time off, and more.
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