Bilingual Business Development Associate - French

📋 Description

• Work directly with clients in a high-volume, customer service environment supporting ISN's platform
• Assisting English- and French-speaking customers via phone, chat and email
• Handling inbound client inquiries and providing proactive customer support
• Troubleshooting platform, account, and compliance-related issues
• Building trust and strong working relationships with clients
• Learning how businesses use ISN to manage contractors and suppliers

🎯 Requirements

• Bachelor's degree from an accredited university and/or equivalent work experience
• Advanced fluency in English AND French (written and verbal) required
• Desire to work in customer service and move into B2B sales within 12-24 months
• Required to work in office at least 3 days a week
• Authorized to work in the U.S. and will not require visa sponsorship now or in the future

🎁 Benefits

• 100% company-paid monthly insurance premiums for employees and dependents
• 4% retirement matching
• Paid time off
• Holidays – 13 paid holidays
• Monthly cell phone reimbursement
• Wellness Program