Bilingual Client Support Manager

Added
17 days ago
Type
Full time
Salary
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Related skills

data analysis customer service excel b2b fraud investigation

๐Ÿ“‹ Description

  • Provide our customers with world-class customer service in Spanish and English
  • Help resolve questions or concerns
  • Strategically partner with installers on ways to improve the customer experience
  • Effectively manage a pipeline of projects to completion
  • Conduct collaborative investigations into possible fraudulent or suspicious activities
  • Analyze data and spot trends

๐ŸŽฏ Requirements

  • Bilingual in Spanish
  • Strong ability to multi-task
  • Ability to work independently
  • Effectively interact with high profile partners
  • Excellent written and verbal communication skills
  • Knowledge in solar, mortgage and finance
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