Bilingual Collections Specialist August

Added
17 days ago
Type
Full time
Salary
Salary not provided

Related skills

sales negotiation microsoft office call center bilingual spanish/english

📋 Description

  • Outbound/inbound calls with delinquent borrowers
  • Find solutions to bring borrower’s loans to current status
  • Process payments for borrowers with past due payments
  • Maintain daily/weekly/monthly collection and metric goals
  • Follow GoodLeap’s collections policies and procedures

🎯 Requirements

  • 1-2 years direct experience in credit and collections; sales/negotiation tools
  • Excellent verbal and written communication skills
  • Prior call center experience with financial products preferred
  • Proficiency with Microsoft Office applications
  • Self-motivated and extremely goal-oriented
  • Bilingual Spanish/English required
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