Provide a high level of customer service to members across Canada by responding to inquiries
Listen carefully to members, understand their needs, investigate issues, and identify effective
Navigate multiple systems and applications efficiently.
Communicate clearly in both English and French.
Apply strong attention to detail.
Work collaboratively and independently in a remote setting.

🎯 Requirements

Fluency in both English and French.
High school diploma; post-secondary education an asset.
Strong customer service skills.
Excellent verbal and written communication skills.
Strong problem-solving abilities.
Strong attention to detail.

🎁 Benefits

Competitive annual base salary ranging from CAD $40,254 to $45,285.
Eligibility for performance-based incentive programs.
Permanent, full-time employment.
Fully remote work arrangement.
Monday-to-Friday schedules with no overnight or weekend shifts.
Paid virtual training.

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