Bilingual Data Entry Specialist

📋 Description

• Maintain patient records in CRM systems, ensuring accuracy and completeness.
• Perform data entry and validation to verify data integrity and meet quality standards.
• Manage clinical documentation by receiving, scanning, sorting, and attaching documents to patient
• Support pharmacovigilance activities by reviewing clinical information per SOPs and regulatory
• Assist with medical information requests using approved FAQs and coordinating with stakeholders.
• Conduct quality assurance checks on adverse event reports and source documentation.

🎯 Requirements

• High school diploma required; post-secondary or technical education preferred.
• At least two years of experience in data entry, administration, or similar role.
• Familiarity with CRM systems, particularly Salesforce, is desirable.
• Experience with fax management software such as MyFax or RightFax is an advantage.
• Knowledge of medical terminology and pharmacovigilance processes is beneficial.
• Knowledge of Health Canada, US FDA, EMA, and ICH pharmacovigilance guidelines is an asset.

🎁 Benefits

• Competitive salary: CAD $41,954 to CAD $59,950 annually
• Medical coverage including extended health benefits
• Dental and vision care
• Life and accident insurance
• Family support resources (backup dependent care, adoption assistance, etc.)
• Paid parental leave