Bilingual English and Spanish Member Loyalty Representative

📋 Description

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, following company policies and protecting member information.
• Work as a team or independently, including time alone in the store without direct supervision
• Engage in outreach efforts more than 50% of the time at Oportun locations, partner locations, and
• Build relationships with local businesses and speak with owners about Oportun's services.
• Conduct outreach at local flea markets, community events, and LAAS partner locations to capture

🎯 Requirements

• Must be bilingual (English/Spanish).
• Must be available to work weekends and be flexible with a rotating work schedule.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and
• Ability to lift and/or move objects up to 25 pounds.
• Basic computer skills and ability to operate office equipment (phones, scanners, iPads).

🎁 Benefits

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings