Bilingual English and Spanish Member Loyalty Representative (R14366)

📋 Description

• Welcome members with a warm greeting and provide quality member service
• Process all transactions while following company policies and protecting members' information
• Work as a team or independently, including time alone in the store without direct supervision
• Engage in outreach efforts more than 50% of the time at Oportun locations, partner locations, and
• Perform light housekeeping to keep work area and store location presentable, including trash
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and member

🎯 Requirements

• Bilingual (English/Spanish)
• Available to work weekends and flexible with rotating work schedule
• Regular, reliable, predictable attendance
• Willing and able to work outdoors year-round
• Ability to lift/move objects up to 25 pounds
• Basic computer skills and ability to operate phones, scanners, iPads

🎁 Benefits

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) for volunteer activities
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings