Bilingual (French/English) Legal Account Manager / Gestionnaire de comptes – secteur juridique

📋 Description

• Manage retention, renewals, and revenue growth across a diverse portfolio of Quebec-based law firm
• Meet or exceed targets related to customer retention, renewal revenue, upselling, and cross-selling.
• Develop and execute account plans that identify expansion opportunities, strengthen strategic
• Proactively identify customer needs and address objections related to competing AI solutions.
• Clearly communicate the value of solutions in relation to individual customer goals and business
• Use AI tools to improve account management practices and develop data-informed retention and growth

🎯 Requirements

• Fluency in both French and English, with excellent written and verbal communication skills in both
• Ability to lead customer presentations and commercial discussions confidently in French and English.
• 3+ years of experience managing and growing an existing B2B customer portfolio, ideally within a
• Demonstrated success meeting or exceeding retention, renewal, upselling, or cross-selling targets.
• Strong knowledge of or experience using AI solutions and tools such as Gong, ChatGPT, Claude, or
• Strong consultative selling and strategic account management capabilities.

🎁 Benefits

• Full-time, home-based position with opportunities across Canada.
• Flexible working hours designed to support productivity and work-life balance.
• Base salary range of CAD $65,400–$109,000 nationally.
• For the primary Ontario location, total target cash compensation ranges from CAD $100,600–$167,900
• Compensation mix between base and variable pay varies by sales role.
• Country-specific benefits and wellbeing programs.