Answer calls and respond to billing inquiries from insureds, agents, and partners
Monitor and respond to billing emails promptly and professionally
Provide clear information on policies, invoices, and payment details
Assist insureds with online payments and navigating payment systems
Explain billing statements, invoice dates, balances, and payment options
Guide agents and insureds in using the customer/agent portal

🎯 Requirements

High School Diploma
Strong customer service and communication skills
Ability to manage high volume calls and emails
Strong attention to detail and accuracy
Problem-solving and multitasking abilities
Proficiency with computer systems and multiple platforms

🎁 Benefits

Starting salary of $46,293
Benefits package offered

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