Billing Operations and Collections Analyst

📋 Description

• Manage customer collections by sending invoice reminders and communicating with customers by phone
• Respond to billing and account inquiries through automated ticketing systems and conduct virtual
• Perform customer and internal account reconciliations and ensure accounts remain aligned with
• Record customer payments, including credit card transactions, accurately within accounting systems.
• Reconcile accounts receivable ledgers to ensure payments are properly accounted for and posted.
• Investigate account discrepancies by gathering information from customers and internal teams

🎯 Requirements

• 2+ years of professional experience in billing operations.
• 2+ years of experience in collections or accounts receivable.
• Strong numerical aptitude with a consistently high level of accuracy and attention to detail.
• Excellent verbal and written communication skills, with the ability to interact professionally with
• Strong organizational and time-management abilities, including the capacity to manage multiple
• A proactive, energetic, and adaptable approach, with the initiative to investigate problems and

🎁 Benefits

• Six-month temporary contract.
• Fully remote-first work environment with flexible work arrangements.
• Comprehensive health and wellness benefits, including medical and dental coverage based on location.
• Retirement savings programs.
• Eligibility for two different bonus plans.
• Generous paid time off.