Communicate and collaborate with various departments to understand unique billing processes
Provide excellent customer service via email or phone to our contracted clients.
Work with customers directly to collect past due balances.
Provide customers with account reconciliations to resolve billing and payment discrepancies.
Understand the quote to bill process and resolve errors as needed.
Gather customer information to get an understanding of their business needs and establish rapport.

🎯 Requirements

Bachelor's or Associate’s degree in Accounting, Finance, or related field is a plus.
Ability to work in excel preferred.
Detail-oriented with a high level of accuracy in data entry and analysis.
Strong communication skills and ability to work cross-functionally with Sales, Accounting and other
Ability to work within a team environment.
Highly motivated and passionate about daily tasks as well as overall company initiatives.

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