Billing Specialist (SaaS Billing)

📋 Description

• Manage end-to-end billing operations: Generate, review, issue, modify, and terminate invoices and
• Administer subscriptions and transactions: Create subscriptions, sales orders, and estimates
• Maintain billing systems: Manage subscription records in NetSuite and Zuora SuiteBilling, ensure
• Reconcile accounts and financial data: Reconcile customer accounts, billing records, payment
• Support accounts receivable processes: Compare payments against business unit records and accounts
• Deliver responsive customer support: Address inquiries concerning invoices, payments, credit card

🎯 Requirements

• Relevant professional experience: Proven experience in billing, accounts receivable, or a related
• Billing and accounting knowledge: Strong understanding of SaaS billing models, payment processing
• Technical proficiency: Hands-on proficiency with Microsoft Excel, NetSuite, and Zuora SuiteBilling
• Analytical and problem-solving skills: Ability to investigate discrepancies, identify root causes
• Organization and attention to detail: Strong organizational skills and the ability to manage
• Communication and customer service: Excellent written and verbal communication skills, a

🎁 Benefits

• Competitive compensation: Annual salary range of CAD $55,000–$65,000.
• Medical coverage: Medical benefits to support employee health and well-being.
• Extended health protection: Extended health coverage and a long-term disability (LTD) plan.
• Dental and vision care: Benefits covering dental and vision needs.
• Retirement savings: Registered Retirement Savings Plan (RRSP) with an employer match.
• Health Spending Account: Access to a Health Spending Account to help cover eligible health-related