Support day-to-day operations of Xometry's BPO program; ensure docs are complete.
Serve as primary contact for internal customers submitting BPO requests.
Coordinate onboarding, change management, and reporting with vendors and internal teams.
Maintain and track BPO docs (MSAs, SOWs, work orders, onboarding forms).
Ensure timely updates to trackers and databases (Confluence, Jira, Excel).
Verify paperwork is complete before onboarding or contract renewal.

🎯 Requirements

Bachelor’s degree in Business Admin, Operations, or related field.
2+ years in administrative operations, vendor management, or shared services.
Strong organizational and communication skills.
Ability to handle multiple requests and maintain clear documentation.
Proficiency in Microsoft Excel, Google Sheets, Confluence, and Jira.
Experience with international teams or outsourcing vendors is a plus.

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