Branch Member Service Associate (Part-Time)

📋 Description

• Empathizes with members and provides solutions to make it easy for members to acquire and
• Identifies member needs to provide solutions on products that meet the member's needs and
• Responds to member inquiries regarding the operation of accounts, interest rates on savings and
• Processes a variety of financial transactions on member accounts including deposits, withdrawals
• Handles complex member situations such as deceased member, guardianships, and representative payee
• Handles consumer loan application processing, document collection, and disbursements.

🎯 Requirements

• High school diploma or general education degree (GED).
• A minimum of one year of customer service experience with cash handling or Bank/Credit
• Cash handling experience required.
• For MSA II: Bank/Credit Union experience with at least 6-months of opening Personal Accounts such
• Experience with Specialty Accounts such as Trusts, Power of Attorney, Custodial Accounts
• Experience with sales/cross-selling.

🎁 Benefits

• Comprehensive healthcare
• 401(k) with employer match up to 6% and immediate 100% vesting
• Paid leave
• Gain Sharing Bonus (eligibility rules apply)
• Life Insurance/AD&D
• Vacation Leave