Building Automation Dispatcher (Night & Weekend Shifts)

📋 Description

• Monitor incoming building automation notifications and service requests.
• Evaluate system-generated events and determine the appropriate course of action.
• Dispatch technicians, contractors, or support personnel based on established procedures.
• Serve as the primary point of contact for customers during non-business hours.
• Coordinate communication between customers, field teams, and internal staff.
• Assist with remote troubleshooting and information gathering when needed.

🎯 Requirements

• Strong communication and customer service skills
• Ability to remain organized in a fast-paced environment
• Comfortable making decisions and prioritizing multiple tasks simultaneously
• Proficiency with computers, web-based applications, and communication tools
• Strong attention to detail and documentation practices
• Ability to work independently with limited supervision

🎁 Benefits

• Comprehensive training on building automation and monitoring platforms
• Stable, year-round employment
• Opportunities for advancement within building services and automation operations
• Professional development and technical training
• Collaborative team environment with ongoing support