Business Analyst (Customer Success)

📋 Description

• Analyze consumer metrics (LTV, CAC, churn) using SQL and stats.
• Forecast subscriber growth, revenue, and market penetration.
• Build dashboards (Tableau/Power BI/Looker) to track KPIs.
• Research pricing and elasticity to optimize revenue.
• Collaborate with marketing, product, and sales; support A/B testing.
• Close data gaps; work with engineering to improve data collection.

🎯 Requirements

• Bachelor's degree in business/economics/statistics/compsci.
• 2+ years in analytics, consulting, market research, or growth.
• 1+ years with SQL & dashboards (Tableau/Power BI/Looker).
• Advanced SQL: joins, window functions, optimization.
• Forecasting, LTV, CAC, pricing analysis experience.
• Statistical modeling and forecasting in Python or R.