Business and Process Analyst

📋 Description

• Lead analysis, design and improvement of HomeMade operations processes and technology.
• Gather, validate and document business requirements; map current and future state processes.
• Develop detailed project delivery plans; manage JIRA boards and delivery reporting.
• Facilitate requirement reviews and stakeholder alignment; manage sign-off.
• Collaborate with Product/Tech or external suppliers on testing and rollout plans.
• Provide training, coaching and communications for process/technology changes.

🎯 Requirements

• Stakeholder management and cross-functional collaboration
• Experience managing end-to-end projects and process improvement
• Ability to write requirements, model processes and plan deliveries
• Testing coordination and acceptance criteria review
• Familiarity with continuous improvement practices
• Comfort working in a healthcare/aged care context

🎁 Benefits

• Hybrid workplace (Sydney-based)
• Access parental leave benefits
• Flexi Leave Days
• Floating public holiday options
• Reward and recognition programs