Provide front-line help desk support for the property management system
Lead property database migrations (Entrata-to-Entrata transitions)
Perform data updates during migrations (unit/building renumbering, renaming amenities)
Maintain data accuracy across databases during and after migration
Collaborate with internal teams to escalate complex issues
Adapt to shifting priorities between migrations and ongoing support

🎯 Requirements

Experience in a help desk, technical, or business apps support role
Experience with Entrata or Yardi (Entrata experience a strong plus)
Detail-oriented with structured data/database work
Manage multiple tickets in a fast-paced environment
Strong written and verbal communication
Comfortable learning new software systems quickly

🎁 Benefits

Remote work (100% remote)
Paid time off
HMO health coverage

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