Business Manager - Product & Commercial

📋 Description

• Own the messaging and verification product roadmap across multiple markets
• Define channel strategies for verification, transactional, and promotional communications
• Evaluate new messaging channels and capabilities
• Lead vendor selection and management for messaging aggregators and CPaaS providers
• Negotiate pricing, volume commitments, service levels, and contractual terms
• Manage messaging economics and identify optimization opportunities

🎯 Requirements

• 5+ years of experience in messaging, CPaaS, communications, or related product/commercial role
• Strong knowledge of A2P SMS, RCS Business Messaging, and WhatsApp Business, including pricing and
• Experience with cost management, vendor negotiations, and commercial modeling
• Ability to translate business requirements into product and technical requirements
• Deep understanding of messaging performance metrics and data-driven insights
• Experience in emerging markets in Africa, understanding local regulatory environments

🎁 Benefits

• Opportunity to own product and commercial direction of critical messaging and verification ecosystem
• High-impact role influencing customer experience, conversion, and infrastructure costs
• Cross-functional exposure across Product, Engineering, Commercial, and more
• Work with emerging communications technologies (SMS, RCS, WhatsApp Business, voice, verification)
• Significant ownership over vendor strategy and cost optimization
• Exposure to fast-moving emerging markets in Africa